FAQs

The honest answer is “at this stage, we don’t know”. We will have a good understanding of approximately how many sessions will be needed following the initial assessment. The types of therapy that we offer are time-limited; typically between 6-20 sessions. However, if a problem is long-standing (has been around for many years) or you have multiple difficulties, therapy can last longer than 20 sessions. Duration of therapy depends on the nature of your problems and on progress. Find of more here.

During online therapy, everything you tell us is confidential, however, sometimes, to help us to help you better, we may discuss you with our supervisors. Our supervisors are bound by the same ethical guidelines regarding confidentiality as we are. We will not disclose your details to a third party without your prior consent, except under the following circumstances:

1) if, in our opinion you are at risk of hurting yourself

2) if, in our opinion, you present a risk to others.

Under these circumstances, we reserve the right to inform appropriate external agencies, normally your GP (as in circumstance 1) or the police (as in circumstance 2).

In the event that we need to disclose information to a third party, we will always try to discuss this with you beforehand.

The types of therapy we offer can help with most emotional and psychological problems. However, currently, we do not specialise in:

• ​Psychosis
• Anorexia Nervosa – when severe/requiring specialist inpatient support.

If you think you may be benefit for support for any of these,  we would refer you to your GP for further guidance.

• Individual adults (18+)
• Children and young people
• Parents
• Families
• Couples

Please see details of what happens in a typical therapy session in our recent blog post here.

Please read on to see our handy blog post on the difference between psychologists, therapists and counsellors.

Very little is needed to get started with online therapy. It can offer a very convenient way to receive support from the comfort of your own property. You will need a device such as a computer, laptop, mobile phone (android device or iPhone) or iPad. Here at Counselling Psychology Online, we can offer sessions through Zoom, Microsoft Teams, Skype and Vsee. Before your therapy, download your chosen video call software and set up an account. We would recommend during the session to have your video camera on, but this is up to you. If anything is unclear regarding the set up, we will talk you through the steps.

For online sessions, we would also recommend that you:

– Use a headset / earphones with a microphone . 

– Ensure that you are somewhere where you can speak in confidence without any disruptions during your sessions. 

No. Nobody else has to know that you are seeking therapy; however, if we both agree that you would benefit from an antidepressant, we would normally refer you to your GP. Some people like their GP’s to be aware that they are seeking treatment; if you would like us to write to your GP informing them that you are seeing me for therapy, we would be happy to do so.

If you are self- funding, we ask that you to transfer the fee at least 48 hours before the session via paypal or balance transfer, this is to enhance commitment to the process and minimise last minute cancellations.

We are registered providers of psychological therapy with Aviva, AXA PPP, Bupa, Cigna HealthCare, Vitality Health and WPA Healthcare.

Please do contact us if you have been referred for psychological therapy by another provider as we can register ourselves with new providers once we have new patient details.

Please note: We have a slightly different fee schedule for treatment funded by health insurance.  This is due to specific requirements for reports that insurance companies request.

If you are funded by health insurance, please do ask as different organisations manage payments differently.